No. A box spring should not be used with this base.  The adjustable base provides sufficient support for your Beautyrest mattress and meets the Beautyrest Warranty requirements for support. The box springs are non-flexing and will not bend for the adjustable base.

Each model comes with the 3-in1 adjustable legs in stackable 4” increments to help ensure the perfect height for you. You can use the 4” legs for 4” bed height or stack with another 4” leg set for 8” height or stack all three 4” legs for 12” height.   You can also remove the legs entirely for a zero-clearance design. Overall bed height can be measured using one of the four aforementioned options:  0”, 4”, 8” or 12” base height + your mattress height = overall bed height.

The bases are available in standard KING (base is a continuous surface; moves as one piece) and QUEEN (base is a continuous surface; moves as one piece).  Other sizes are not available at this time.

No, the two-sided 360° mattresses are NOT approved for adjustable base use.

A  KING size mattress fits the KING size adjustable bases; a QUEEN size mattress fits the QUEEN size adjustable base.  You do not need to purchase a box spring if you purchase an adjustable base for your mattress.  The adjustable base provides the support for the mattress.

Yes, the base and the mattress will be delivered together.  The delivery agent will bring both items into your home, set them up, and remove the old mattress set and packaging.

All mattresses and bases sold on BeautyrestGuestPurchase.com are conveniently delivered using our complimentary White Glove Delivery experience. Typically, within 1 week of placing your order, you’ll be contacted by our shipping partner to select a delivery day that works best for your schedule. The day of your delivery, you’ll get a call confirming your delivery window. Upon delivery, they will set up your new mattress and base and remove your old mattress and any packaging for that mattress and base. Most items deliver within 2-5 weeks. We do not ship to Alaska or Hawaii at this time.

Yes, a remote is included; The Silver model includes a wired remote control; Gold and Platinum models include wireless remote control.

No, Beautyrest Guest Purchase does not accept returns or exchanges.

The Hotel Collection Adjustable Bed Base carries a 10-year limited warranty.  Learn more here.  Beautyrest Hospitality mattresses and box springs also carry a 10-year non-prorated manufacturer's warranty.

Ergomotion is the manufacturer of our Beautyrest Adjustable Bases.
They handle all warranty claims and can help out with replacement parts as well; they can be reached by email at: Info@ergomotion.com or by calling  888-550-3746.

Headboard brackets are optional and would need to be purchased directly from Ergomotion; Info@ergomotion.com.

All of the mattresses available through BeautyrestGuestPurchase.com, with the exception of the two-sided 360° models, or mattresses manufactured by Beautyrest after the year 2015 will work well on any of our adjustable bases.
For any non-Beautyrest mattresses, we recommend reaching out to the manufacturer to see if your mattress is adjustable base-friendly.

No! Assembly for the adjustable base is included with delivery.

This base is not rated to support weights over 750 pounds, including the mattress and bedding, provided it is evenly distributed across the bed base.

No, these bases do not include a wall hugger feature.

No. The Beautyrest adjustable bases were designed solely for in-home use and not designed to meet hospital standards, so they should not be used in that way.

For Owner`s manual information, reach out to guestpurchase@SertaSimmons.com.